Guests can share a ticket link or PDF, or transfer a ticket to someone else from Profile > Tickets > manage. The new holder gets an email, taps Claim my ticket and signs your waiver. You'll see every transfer under Users > Transferred tickets.
Step by step
- The guest logs in on clyx.com or the app, goes to Profile > Tickets, opens the ticket and taps manage.
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- Share tickets: tick the tickets, then Copy link or Download PDF.
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- Transfer ticket: pick the ticket, enter the recipient's full name and email, tick to confirm and tap Transfer ticket.
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- The recipient gets an email saying a ticket's been transferred to them, and taps Claim my ticket.
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- They check their details, sign your waiver and tap Claim ticket. The ticket leaves the sender's account.
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- In your dashboard, the recipient now shows under Users > Purchased tickets, and the transfer appears under Transferred tickets with the status Claimed.
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Full guide
Share vs transfer
Sharing sends a copy of the ticket (link or PDF) but it stays in the buyer's name. Transferring moves the ticket into someone else's name, so they become the ticket holder.
Why transfers help you
Each person who claims a ticket gets their own Clyx account, so you know exactly who's coming instead of just who paid.
FAQs
Can a guest transfer one ticket and keep the other?
Yes, they pick which ticket to transfer.
For editors: grey [Screenshot] and [GIF] notes show where each image goes. Files are on Joe's Desktop in Clyx help centre (working files) > Help centre media. Delete each note once its image is in, then delete this box and tick Published.
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