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Ticket tiers

Prices, sale windows, quantities and private tiers.

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Tap Add ticket tier for each type of ticket. Give it a name, optional description, price, the date and time sales open and close, and optionally a quantity. Turn off the Public tier toggle to make a private tier only people with the link can see.

Step by step

  1. Check the summary at the top (name, location, dates, total spots), then tap Add ticket tier.
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  1. Add a tier name and an optional description of what's included, for example "Free coffee included!".
  1. Set the price. Use 0 for a free tier.
  1. Set Sales start date and time, and Sales end date and time.
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  1. Optionally turn on Set up tickets quantity and enter a limit. Tap Save.
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  1. For a private tier, turn off the Public tier toggle before filling it in.
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  1. Make sure your tickets add up to your total spots, then tap Next step.
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Full guide

Sale dates are about selling, not the event

Sales start is when tickets go on sale. To sell straight away, set it to now. Sales end is when you stop selling: set it to the event start time, a little after for late arrivals, or earlier for an early bird tier.

Quantity

Without a quantity, a tier sells until the event is full (or forever if capacity is unlimited). Set one to cap a tier, for example 10 slow-pace runners because that's all one pacer can handle.

Scheduled vs On sale

A tier marked Scheduled (red) isn't on sale yet. On sale (green) means people can buy now.

Private tiers

Private tiers don't appear on your event page. Only people you send the link to can see and buy them, for example volunteers, crew or guests. See Share a private ticket tier.

Tickets must match your spots

Next step stays greyed out until your tiers' quantities match the event's total spots. In the walkthrough, 40 spots with 5 private pacer tickets needed the public tier raised to 35.

Editing or deleting a tier

Tap the three dots on a tier for Edit tier or Delete tier.

FAQs

Can I sell in a different currency?

Pick the currency next to the price field.

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